White Shark Media is a company that has had many complaints. However, those complaints have been acknowledged, and there have been plans put in place to make sure that they don’t happen again.
One of the things that clients have complained about is that they have lost touch with the AdWords campaigns that have been created. The company has made sure that all clients understand the way campaigns work so that they can stay better in touch with them.
If the clients know about the campaign and start to see areas where it’s failing, then they will know where to go as soon as possible.
Another common complaint is about the lack of communication. The people who are in the office and operating White Shark Media haven’t seemed to be talking with clients on a regular basis, which has made them feel like they don’t have any input in the campaigns at all.
There are now scheduled monthly meetings for clients to take part in so that they know what is going on with the company. They will be able to ask questions. Each client is referred to a supervisor or project manager who will better understand each campaign in the event that there are any issues.
Some people have complained about the new campaigns and the way that they are designed. There is an option to keep the old campaign platform for those who don’t want to use the new system. Read more: Georgia Web Marketer | White Shark Media Inc. on Atlanta Shopify
White Shark Media Complaints team doesn’t want to do away with anything that is already working for some clients, but the option is there to quickly go to a new campaign design if desired.
Supervisors will provide feedback on the campaigns, offering improvements when they see that there might be something of value to add to the information that is presented.